Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
Do you offer discounts for those in full time service?
Yes, we are a family of regular pioneers and know what it's like to be on a limited budget, while also wanting to give a quality gift to someone we love.
If you're a Regular Pioneer, use Discount Code: "10FORPIOS" at check out, and if you're in Special Full Time Service (Bethel, Special Pioneering, Traveling Overseer, etc.), use Code "MYSPECIALFULLTIME".
How long does order processing and delivery take?
Ready to ship items like stickers take from 3-7 business days
Items like button pins can take us up to 9 business days to ship
Mugs can can up to 2 weeks for us to prepare and ship out.
If you need your package by a certain deadline, please message us beforehand to make sure we can accommodate it!
Do you offer expedited shipping?
Yes, we do! You can choose Priority Mail or Priority Express mail at checkout, or you can use our "Rush My Order" listing to purchase shipping upgrades. We promise to always do our best to process your order quickly and get your items in the mail quickly, and we really appreciate that you keep in mind that we are a small business and that sometimes the actual shipping times may vary. We also do not offer refunds or cancellations (though we can give your store credit!) for packages that arrive late, so please keep this in mind too.
Custom and personalized orders
We love to do custom orders! A lot of our listings already offer this option, but we can make adjustments to almost any of our items! We can change colors, change language, or add to current designs. If that's not enough, we can do custom art for you! Just reach out to us and we would be happy to chat!